In case the system shows “The system is under maintenance” during the online process. What should I do?
In case the system shows “The system is under maintenance” during the online process. What should I do?
When will the donation be debited from my credit card?
When will the donation be debited from my credit card?
Do you accept other currencies for online donation?
Do you accept other currencies for online donation?
Online Donation FAQ Top Banner
Below are some of the most frequently asked questions about a one-off donation. If you have any other questions, please contact our Donation hotline on 3667 6333.
When will I receive the donation receipt?
When will I receive the donation receipt?
Free Services Helpline: Tel: (852) 3656 0800
Donation Hotline
General donation: (852) 3667 6333
COF Monthly donation: (852) 3667 6332
Enquiries or comments:
- Donation enquiries: [email protected]
- Fundraising campaign collaboration: [email protected]
- Media enquiries: [email protected]
- Medical organization or frontline invitation enquiries: [email protected]
